Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.
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Job Type:
Full-Time -
Job Level:
Entry to Senior -
Travel:
Varies -
Salary:
Competitive -
Responsibilities
Job Description Summary
An opportunity has arisen for an IDS field-based Service Engineer covering sites in the South West UK. Ideally based on the M4 corridor or surrounding areas,The Integrated Diagnostic Systems (IDS) product portfolio covers traditional microbiology products and instrumentation along with molecular products and instruments for the diagnosis of infectious diseases. The portfolio also encompasses a range of Cytology products for the preparation of slides for cytology screening as well as molecular testing for HPV.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Our vision for Integrated Diagnostic Solutions at BD
By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions.
About the role
The Integrated Diagnostic Systems (IDS) product portfolio covers traditional microbiology products and instrumentation along with molecular products and instruments for the diagnosis of infectious diseases. The portfolio also encompasses a range of Cytology products for the preparation of slides for cytology screening as well as molecular testing for HPV.
You will become an IDS filed-based Service Engineer who will work as part of a team of engineers installing and executing preventive and corrective actions across the IDS product range in NHS and private microbiology labs. This will include Total Lab Automation, Blood Culture & Molecular Instruments.
Main responsibilities will include:
- Commissioning & installation of instruments to agreed timescales and product specifications.
- Carry out preventive maintenance to agreed schedules and quality standards.
- Independently complete corrective actions of instruments whilst remaining fully compliant, by adhering to manufacturer’s guidelines and company procedures.
- Ensure excellent customer experience and high Net Promoter Scores by contributing to the team vision of short response times and high uptime of instruments in order to meet SLA’s.
- Produce timely, detailed and accurate service reports via an iPad-based App.
- Manage consignment and car stock inventory optimally to achieve accuracy and accurate stock levels.
- Form strong positive relationships with your internal & external customers.
What can we offer you
Competitive salary + 10% annual bonus + company car options (including Tesla, hybrid or petrol options) + medical cover + private pension + further benefits
About you
The successful candidate will have an electro-mechanical/electronic engineering background with good fault-finding skills and proven IT/Networks skills.
You will be a strong communicator with excellent customer service. You will be flexible in your approach to work to deliver solutions to our customers. A Growth mindset is essential as is “a can-do attitude” operating within a servant leadership model.
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/careers
Required Skills
Optional Skills
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Primary Work Location
GBR Winnersh - Eskdale RoadAdditional Locations
Work Shift
Success Profile
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- Ambitious
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- Results-driven
- Self-starter
Advancing the world of health™
BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.